Refund Policy
This Refund Policy explains our policy on refunds and wallet usage at Click2Bot.
All payments are final and non-refundable.
Because Click2Bot operates using a wallet-based payment system, all payments and wallet top-ups are final and non-refundable.
1. No Refund Policy
We do not provide refunds for any subscription, package, add-on, or wallet top-up once payment has been successfully made.
2. Wallet Credit System
Click2Bot uses a wallet system. Funds added into the wallet can be used to pay for packages, renewals, and add-ons available on the platform.
3. Responsibility Before Payment
Please ensure that you review your order, package, add-on selection, and payment amount carefully before making any payment.
4. Non-Transferable
Wallet credits are non-refundable and non-transferable unless otherwise required by law.
5. Service Usage
No refund will be given for partially used subscription periods, unused services, or remaining time in an active package.
6. Policy Updates
We reserve the right to update or modify this Refund Policy at any time without prior notice.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at support@click2bot.com.my.
By using Click2Bot, you acknowledge and agree to this Refund Policy.