Your Privacy is Important to Us

We may collect the following information when you use Click2Bot:

• Personal information: name, email address, phone number, company name.
• Account information: login credentials, profile settings, connected WhatsApp numbers.
• Usage information: features used, interactions, IP address, browser type, and device information.
• Messages and data: message content, contacts, and files you send or receive through the platform (processed via WhatsApp Business API).

We use your information to:

• Provide, operate, and maintain our services.
• Improve features, performance, and user experience.
• Communicate with you about updates, support, and promotions (if you opt-in).
• Ensure security and prevent fraud or abuse.

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

We may use trusted third-party services such as hosting providers, analytics tools, and WhatsApp Business API. These providers are required to protect your data and only process it for the purposes we specify.

We do not sell your personal data. We may share information only in these cases:

• With service providers who help us operate our platform.
• When required by law or legal process.
• To protect our rights, property, or safety, and that of our users.

We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Request a copy of your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at support@click2bot.com.my.

Click2Bot may use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

Click2Bot is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or by sending you an email. Your continued use of Click2Bot after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@click2bot.com.my.